Here’s a story from a TED talk on perspective:
A man walks into a bank in Watsonville, California. And he says, “Give me $2,000, or I’m blowing the whole bank up with a bomb.”
Now, the bank manager didn’t give him the money. She took a step back. She took his perspective, and she noticed something really important. He asked for a specific amount of money.
So she said, “Why did you ask for $2,000?”
And he said, “My friend is going to be evicted unless I get him $2,000 immediately.”
And she said, “Oh! You don’t want to rob the bank — you want to take out a loan.”
“Why don’t you come back to my office, and we can have you fill out the paperwork.”
Challenge your perspective and don’t make assumptions.
Quoted from Adam Galinsky: How to speak up for yourself
https://embed.ted.com/talks/adam_galinsky_how_to_speak_up_for_yourself